Ibis Styles London Excel Hotel

ex. Custom House

272-283 Victoria Dock Road, London, United Kingdom, E16 3BY  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Ibis Styles London Excel Hotel

Internet

Paid internet access

Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Welcome drink

Snack bar

Coffee shop

Lobby bar

Fitness/ Gym

Exercise gym

Laundry
TV

Flat-screen TV

Verified Reviews:

  • Room was very basic - Soundproofing didn't seem too good - Continental breakfast is included
  • Great location for excel - Service at the hotel was ok - Staff were efficient and helpful
  • Attached bar and restaurant served great meals - Cleanliness of the room was good
  • Staff at the reception desk were really friendly - Breakfasts are ok - Train is directly across the street
  • Ideal location - Hotel was clean and comfortable - Contental breakfast was adequate

Overview

The 3-star Ibis Styles London Excel Hotel in Newham district features a panoramic view of the River Thames. Featuring minimalist architecture, the hotel occupies a 5-story building opened in 2001.

Guests can reach such landmarks as Tower of London, Dinosaurs Unleashed London O2 and Up at The O2 in a 20-minute walk. A palace, monuments and a tower lie a short distance away.

Aside from using a conference room, a business centre and fax/photocopying services on-site, guests can take advantage of banks, exhibition centers and trade fairs nearby.

The property is in a 15-minute walking distance from Silvertown subway station. London City airport lies within about 5 minutes' drive.

Rooms

There are 282 modern rooms appointed with a safe, climate control, a writing table, direct dial phone and a trouser press. Some rooms at Ibis Styles London Excel Hotel have a view over the river. The rooms feature standard décor and en suite bathrooms with a shower, a bathtub and a hairdryer.

Eat & Drink

In the morning a traditional English breakfast is served at the dining area. A fine variety of Chinese dishes is offered at the large restaurant onsite. The English bar serves a good selection of wines, tea and coffee as well as snacks and grills and features free Wi-Fi and a terrace. Guests can share a meal in Custom House Pub and Kitchen and Bollywood Brasserie, located about 50 meters away.

Services

The hotel offers housekeeping, laundry and tour/ticket assistance together with an elevator, a storage room and a safe deposit box for guests' comfort.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid private parking is possible on site.

Year renovated:   2012.  Number of floors:   5.  Number of rooms:   282.

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Facilities

General

  • Non-smoking property
  • Paid internet access
  • Paid parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Exercise gym

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Children's menu
  • Paid kids club

Leisure facilities

  • BBQ facilities
  • Leisure/ TV room

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Hair dryer
  • Room toiletries

Bedroom

  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 

How to reach hotel

hotel Ibis Styles London Excel Hotel London location
Show big map »

Hotel Address:

272-283 Victoria Dock Road, London, United Kingdom, E16 3BY

Get directions
City Center
  • London
    10.7 km
Airports
Train Stations
  • Woolwich Arsenal
    3.7 km
  • Blackheath station
    5.1 km
Underground stations
  • Silvertown
    1.6 km
  • Canning Town
    1.4 km
  • Bus stop
    2.0 km
Restaurants
  • Custom House Pub and Kitchen (cuisine: European)
    20 m
  • Bollywood Brasserie (cuisine: Indian)
    200 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of floors:
    5
  • Number of rooms:
    282

Hotel Awards

UKHOTEL AWARDSRecommendedLondonIbis Styles London Excel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Rooms and availability

Ibis Styles London Excel photos Room Standard Twin Room
Standard Twin Room
Bed type: Twin beds
Size: 13 m²
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Contemporary room with modern style is provided with two Single beds. It has a spacious work area with the desk and a modern bathroom with all the amenities you need.

Room facilities
    Ibis Styles London Excel photos Room Superior Twin English inc
    Superior Double Room
    Bed type: Twin beds
    Check Prices
    — Less information+ More information

    Contemporary room with modern style is provided with a Double bed or two Single beds. It has a spacious work area with the desk and a modern bathroom with all the amenities you need. The room has some extra amenities such as air conditioning.

    Ibis Styles London Excel photos Room Room Assigned On Arrival
    Room Assigned On Arrival
    Bed type: Double bed or 1 Single bed or 2 Single beds
    Size: 13 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    You will be assigned the best room available upon your arrival.

    Room facilities
      Ibis Styles London Excel photos Room Standard Double Room
      Standard Double Room
      Bed type: Double bed
      Size: 13 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Contemporary room with modern style is provided with a Double bed. It has a spacious work area with the desk and a modern bathroom with all the amenities you need.

      Room facilities

        How to reach hotel

        hotel Ibis Styles London Excel Hotel London location
        Show big map »

        Hotel Address:

        272-283 Victoria Dock Road, London, United Kingdom, E16 3BY

        Get directions
        City Center
        • London
          10.7 km
        Airports
        Train Stations
        • Woolwich Arsenal
          3.7 km
        • Blackheath station
          5.1 km
        Underground stations
        • Silvertown
          1.6 km
        • Canning Town
          1.4 km
        • Bus stop
          2.0 km
        Restaurants
        • Custom House Pub and Kitchen (cuisine: European)
          20 m
        • Bollywood Brasserie (cuisine: Indian)
          200 m
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  11 am
        • Year renovated:
          2012
        • Number of floors:
          5
        • Number of rooms:
          282

        Hotel Awards

        UKHOTEL AWARDSRecommendedLondonIbis Styles London Excel

        According to guest reviews, the hotel has been rated as
        Hotels Recommended by Guests in United Kingdom

        Use Badge

        Ibis Styles London Excel Location

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        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Convention centers

        Amusement

        • Gala Bingo - 1.2 km

        Air business related

        • London City Airport - 1.7 km

        Transport

        • Emirates Air Line - Greenwich Peninsula - 1.7 km

        Underground stations

        Local attractions

        • Dinosaurs Unleashed London O2 - 1.7 km
          The O2, London
        • British Music Experience - 1.8 km
          The Bubble, London
        • Geffrye Museum - 2.1 km
          Kingsland Road, London
        • Up at The O2 - 1.7 km
          The O2, London
        • The Thames Barrier - 1.9 km
          1 Unity Way, London

        Near the hotel

        • ISKCON Bhaktivedant Manor - 810 m
          Dharam Marg, Hilfield lane, Near Watford, Herts, Watford
        • Thames Barrier Park - 1.2 km
          North Woolwich Road, London

        Restaurants nearby

        • Custom House Pub and Kitchen - 20 m

          Address: 272 - 283 Victoria Dock Road
          Phone: 44 (0) 20 7474 0011

          59% likes this, based on 81 reviews
          Cuisine: European
          Price Range: GBP 25 - GBP 51

        • The Upper Deck Restaurant & Bar at the Novotel London ExCeL - 200 m

          Address: 7 Western Gateway
          Phone: 0207 540 9700

          68% likes this, based on 57 reviews
          Cuisine: Contemporary, International
          Price Range: GBP 21 - GBP 59

        • Square Pie Company - 290 m

          Address: ExCeL London

          63% likes this, based on 17 reviews
          Cuisine: English

        • Bollywood Brasserie - 200 m

          Address: 2 Western Gateway
          Phone: 020 7473 5004

          Cuisine: Indian
          Price Range: GBP 45 - GBP 56

        • Docklands Bar & Grill - 310 m

          Address: Royal Victoria Dock
          Phone: +44 (0)207 055 2119

          Cuisine: European, British
          Price Range: GBP 25 - GBP 51

        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  11 am
        • Year renovated:
          2012
        • Number of floors:
          5
        • Number of rooms:
          282

        Hotel Awards

        UKHOTEL AWARDSRecommendedLondonIbis Styles London Excel

        According to guest reviews, the hotel has been rated as
        Hotels Recommended by Guests in United Kingdom

        Use Badge

        Ibis Styles London Excel Reviews

        Guest reviews are submitted by our customers after their stay at Ibis Styles London Excel

        Average guest rating

        7.2out of 10
        Very good
        Based on 2249 reviews

        Guest reviews

        • Single
          8.8

          very close to excel , good choice of resturants, staff good given its a London hotel, parking hassle free and safe

          if your not visiting Excel then not much else around

        • Older travelers
          8.8

          access to Docklands light railway , Price , Good pub attatched

        • Older travelers
          8.2

          Very nice hotel, excellent staff,very clean,nice food.perfect for attending o2 .We stayed two nights.

          Disadvantages// you are a fair bit outside london city which involves a train (d l h) into the metro

        • Family with children
          10.0

          The hotel well placed for O2 , It was clean and quit perfect for what we wanted

        • Couple
          8.8

          it was very clean from the outside of the building to the reception and the rooms... also the food was very gd and very reasonably priced!

        • Single
          8.2

          It was a convenient location and was priced very reasonably. The room was comfortable and the food good.

          My room was very cold. However, when I mentioned this at reception, I was given an extra blanket and a room heater which helped greatly.

        • Couple
          7.8

          Location was perfect for show at the 02 arena, hotel clean and tidy and suited us fine.

          Shower and toilet facilities were adequate but not best bit about our room!

        • Couple
          7.4

          Staff, easy to find and very clean.

          The tv turns straight onto pay per view, and lack of food in vending machinea.

        • Group of friends
          7.4

          Breakfast was enjoyable room clean and comfortable but not large enough for more than one night

          The afternoon staff was not very friendly but the morning receptionist was very pleasant

        • Older travelers
          6.2

          Room small but perfectly formed, every thing worked, quiet. Good value for London.

        • Couple
          8.8

          Excellent location for visiting o2 with easy access to dlr & tube. Room very clean and has all you need. Bed very comfortable too.

          We visited the in-house chinese restaurant and was very frustrated to discover when being presented with the bill we had been charged incorrectly for our drinks (charged double the correct amount) then they added a huge service charge, then had the cheek to round the bill up. Was not at all impressed.

        • Single
          5.0

          It was close to the Grand Design Show where we were exhibiting!!

          The food in the bar wasn't great.

        • Older travelers
          9.6

          had a great stay and will be booking again like everything

        • Group of friends
          10.0

          Easily accessable to the o2 arena, staff very helpful (particularly as I needed help in knowing how to get to the o2). Food in the pub was reasonably priced and tasted delicious. Agood short stay place

          Room quite cramped with the two beds

        • Group of friends
          6.6

          It was an ideal hotel for a short break, and the location for our needs were great.

          We wanted a smoking room and this was allocated to us but the room was very smalland we were uunable to get to our clothes unless we moved the bed. Room 110

        How to reach hotel

        hotel Ibis Styles London Excel Hotel London location
        Show big map »

        Hotel Address:

        272-283 Victoria Dock Road, London, United Kingdom, E16 3BY

        Get directions
        City Center
        • London
          10.7 km
        Airports
        Train Stations
        • Woolwich Arsenal
          3.7 km
        • Blackheath station
          5.1 km
        Underground stations
        • Silvertown
          1.6 km
        • Canning Town
          1.4 km
        • Bus stop
          2.0 km
        Restaurants
        • Custom House Pub and Kitchen (cuisine: European)
          20 m
        • Bollywood Brasserie (cuisine: Indian)
          200 m
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  11 am
        • Year renovated:
          2012
        • Number of floors:
          5
        • Number of rooms:
          282

        Hotel Awards

        UKHOTEL AWARDSRecommendedLondonIbis Styles London Excel

        According to guest reviews, the hotel has been rated as
        Hotels Recommended by Guests in United Kingdom

        Use Badge