Ibis Styles London Excel Hotel

ex. Custom House

272-283 Victoria Dock Road, London, United Kingdom, E16 3BY  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Ibis Styles London Excel Hotel

Wi-Fi
Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Welcome drink

Cafe

Snack bar

Coffee shop

Lobby bar

Fitness/ Gym

Exercise gym

Laundry
TV

Flat-screen TV

Verified Reviews:

  • Room was very basic - Soundproofing didn't seem too good - Continental breakfast is included
  • Great location for excel - Service at the hotel was ok - Staff were efficient and helpful
  • Attached bar and restaurant served great meals - Cleanliness of the room was good
  • Staff at the reception desk were really friendly - Breakfasts are ok - Train is directly across the street
  • Ideal location - Hotel was clean and comfortable - Contental breakfast was adequate

Overview

Ibis Styles London Excel Hotel is a 3-star property only 4.3 km from Greenwich, Olympic Park and Docklands. Founded in 2001, the hotel underwent a renovation in 2012.

The excellent hotel is placed in a business area, a short walk from a palace, monuments and a tower. A metro station as well as Silvertown subway station are not far from the hotel.

Aside from using a meeting room, a business centre and a copier on-site, guests can take advantage of banks, exhibition centers and trade fairs nearby.

Ibis Styles London Excel Hotel can be reached in 5 minutes by car from London City airport.

Rooms

The rooms in Ibis Styles London Excel Hotel come with a safe, climate control, a writing desk, direct dial phone and a trouser press. Some rooms offer a panoramic view of the river. They have a modern-style interior.

Eat & Drink

Residents can have breakfast in the dining area. At the primary restaurant guests can enjoy Chinese cuisine. The award-winning snack bar offers free Wi-Fi and a terrace. A variety of dishes are served in Bollywood Brasserie and The Upper Deck Restaurant & Bar at the Novotel London ExCeL, which are only 5 minutes’ walk away.

Services

Hotel services include housekeeping, laundry and tour/ticket assistance maintained by professional staff.

Relax

Ibis Styles London Excel Hotel provides guests with meals and cribs for their children.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid private parking is possible on site.

Year renovated:   2012.  Number of floors:   5.  Number of rooms:   282.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Exercise gym

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Snack bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Children's menu
  • Paid kids club

Leisure facilities

  • BBQ facilities
  • Leisure/ TV room

Room facilities

  • Air conditioning
  • Heating
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Hair dryer
  • Room toiletries

Bedroom

  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Ibis Styles London Excel Hotel London location
Show big map »

Hotel Address:

272-283 Victoria Dock Road, London, United Kingdom, E16 3BY

Get directions
City Center
  • London
    10.7 km
Airports
Train Stations
  • Woolwich Arsenal
    3.7 km
  • Blackheath station
    5.1 km
Underground stations
  • Silvertown
    1.6 km
  • Canning Town
    1.4 km
  • Bus stop
    2.0 km
Restaurants
  • Custom House Pub and Kitchen (cuisine: European)
    20 m
  • Bollywood Brasserie (cuisine: Indian)
    200 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of floors:
    5
  • Number of rooms:
    282

Hotel Awards

UKHOTEL AWARDSRecommendedLondonIbis Styles London Excel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Rooms and availability

Small Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

Smaller double rooms, more suited to single occupancy bookers who want a bigger bed, although they can be booked for two people but this would be a cozy experience!

Ibis Styles London Excel photos Room
Double Room
  • Room size:

    13 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Individual air conditioning
  • Laundry services
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Fan
  • Carpeted floor
  • Connecting room
  • 220/240 V AC
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Toiletries
  • Toilet
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • VCR player
  • Wake up service
  • Radio
Room Description:

Our standard double bedded rooms are furnished to a high standard, with cozy beds, free Internet, flat screen TV, tea and coffee facilities and complimentary toiletries as a minimum, we are sure you will want to stay!

Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Double Room Studio

Holiday Home
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Voice mail
  • Bathroom:Hair dryer
  • Media:Television
  • 220 V AC
  • Wake up service
Room Description:

Standard|Home

Ibis Styles London Excel photos Room
Studio Apartment
  • Room size:

    25 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Apartment|Double Room - With Breakfast. Studio Apartment-Bed & Breakfast-Standard

Special Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Connected Suite

Standard Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
One-Bedroom Apartment
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Apartment|Studio, 1 Double Bed (Apartment)

Two-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Apartment|Apartment - 2 Rooms

Family Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed and 1 Single bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

1 Double 1 Single, Non-Smoking, Family Room

Family Two-Bedroom Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Family Room - 2 Bedrooms

Standard Family Suite
  • Room size:

    25 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Standard Family Suite

Superior Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
Superior Suite
  • Max occupancy:

    2 persons

  • Check Prices

Ibis Styles London Excel Location

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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Convention centers

Amusement

  • Gala Bingo1.2 km

Air business related

  • London City Airport1.7 km

Transport

  • Emirates Air Line - Greenwich Peninsula1.7 km

Underground stations

Local attractions

  • Dinosaurs Unleashed London O21.7 km
    The O2, London
  • British Music Experience1.8 km
    The Bubble, London
  • Geffrye Museum2.1 km
    Kingsland Road, London
  • Up at The O21.7 km
    The O2, London
  • The Thames Barrier1.9 km
    1 Unity Way, London

Near the hotel

  • ISKCON Bhaktivedant Manor810 m
    Dharam Marg, Hilfield lane, Near Watford, Herts, Watford
  • Thames Barrier Park1.2 km
    North Woolwich Road, London

Restaurants nearby

  • Custom House Pub and Kitchen20 m

    Address: 272 - 283 Victoria Dock Road
    Phone: 44 (0) 20 7474 0011

    59% likes this, based on 81 reviews
    Cuisine: European
    Price Range: GBP 24 - GBP 48

  • The Upper Deck Restaurant & Bar at the Novotel London ExCeL200 m

    Address: 7 Western Gateway
    Phone: 0207 540 9700

    68% likes this, based on 57 reviews
    Cuisine: Contemporary, International
    Price Range: GBP 19 - GBP 56

  • Square Pie Company290 m

    Address: ExCeL London

    63% likes this, based on 17 reviews
    Cuisine: English

  • Bollywood Brasserie200 m

    Address: 2 Western Gateway
    Phone: 020 7473 5004

    Cuisine: Indian
    Price Range: GBP 42 - GBP 53

  • Docklands Bar & Grill310 m

    Address: Royal Victoria Dock
    Phone: +44 (0)207 055 2119

    Cuisine: European, British
    Price Range: GBP 24 - GBP 48

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of floors:
    5
  • Number of rooms:
    282

Hotel Awards

UKHOTEL AWARDSRecommendedLondonIbis Styles London Excel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Hotels nearby
Smart Stay London
4 stars
0.2 km
Good Hotel London
4 stars
0.5 km

Ibis Styles London Excel Reviews

Guest reviews are submitted by our customers after their stay at Ibis Styles London Excel

Average guest rating

7.2out of 10
Very good
Based on 2249 reviews

Guest reviews

  • Single
    8.8

    very close to excel , good choice of resturants, staff good given its a London hotel, parking hassle free and safe

    if your not visiting Excel then not much else around

  • Older travelers
    8.8

    access to Docklands light railway , Price , Good pub attatched

  • Older travelers
    8.2

    Very nice hotel, excellent staff,very clean,nice food.perfect for attending o2 .We stayed two nights.

    Disadvantages// you are a fair bit outside london city which involves a train (d l h) into the metro

  • Family with children
    10.0

    The hotel well placed for O2 , It was clean and quit perfect for what we wanted

  • Couple
    8.8

    it was very clean from the outside of the building to the reception and the rooms... also the food was very gd and very reasonably priced!

  • Single
    8.2

    It was a convenient location and was priced very reasonably. The room was comfortable and the food good.

    My room was very cold. However, when I mentioned this at reception, I was given an extra blanket and a room heater which helped greatly.

  • Couple
    7.8

    Location was perfect for show at the 02 arena, hotel clean and tidy and suited us fine.

    Shower and toilet facilities were adequate but not best bit about our room!

  • Couple
    7.4

    Staff, easy to find and very clean.

    The tv turns straight onto pay per view, and lack of food in vending machinea.

  • Group of friends
    7.4

    Breakfast was enjoyable room clean and comfortable but not large enough for more than one night

    The afternoon staff was not very friendly but the morning receptionist was very pleasant

  • Older travelers
    6.2

    Room small but perfectly formed, every thing worked, quiet. Good value for London.

  • Couple
    8.8

    Excellent location for visiting o2 with easy access to dlr & tube. Room very clean and has all you need. Bed very comfortable too.

    We visited the in-house chinese restaurant and was very frustrated to discover when being presented with the bill we had been charged incorrectly for our drinks (charged double the correct amount) then they added a huge service charge, then had the cheek to round the bill up. Was not at all impressed.

  • Single
    5.0

    It was close to the Grand Design Show where we were exhibiting!!

    The food in the bar wasn't great.

  • Older travelers
    9.6

    had a great stay and will be booking again like everything

  • Group of friends
    10.0

    Easily accessable to the o2 arena, staff very helpful (particularly as I needed help in knowing how to get to the o2). Food in the pub was reasonably priced and tasted delicious. Agood short stay place

    Room quite cramped with the two beds

  • Group of friends
    6.6

    It was an ideal hotel for a short break, and the location for our needs were great.

    We wanted a smoking room and this was allocated to us but the room was very smalland we were uunable to get to our clothes unless we moved the bed. Room 110

How to reach hotel

hotel Ibis Styles London Excel Hotel London location
Show big map »

Hotel Address:

272-283 Victoria Dock Road, London, United Kingdom, E16 3BY

Get directions
City Center
  • London
    10.7 km
Airports
Train Stations
  • Woolwich Arsenal
    3.7 km
  • Blackheath station
    5.1 km
Underground stations
  • Silvertown
    1.6 km
  • Canning Town
    1.4 km
  • Bus stop
    2.0 km
Restaurants
  • Custom House Pub and Kitchen (cuisine: European)
    20 m
  • Bollywood Brasserie (cuisine: Indian)
    200 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of floors:
    5
  • Number of rooms:
    282

Hotel Awards

UKHOTEL AWARDSRecommendedLondonIbis Styles London Excel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge