Ibis Styles London Excel Hotel

ex. Custom House

272-283 Victoria Dock Road, London, United Kingdom, E16 3BY  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Ibis Styles London Excel Hotel

Internet

Paid internet access

Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Welcome drink

Cafe

Snack bar

Coffee shop

Lobby bar

Fitness/ Gym

Exercise gym

Laundry
TV

Flat-screen TV

Verified Reviews:

  • Room was very basic - Soundproofing didn't seem too good - Continental breakfast is included
  • Great location for excel - Service at the hotel was ok - Staff were efficient and helpful
  • Attached bar and restaurant served great meals - Cleanliness of the room was good
  • Staff at the reception desk were really friendly - Breakfasts are ok - Train is directly across the street
  • Ideal location - Hotel was clean and comfortable - Contental breakfast was adequate

Overview

The 3-star Ibis Styles London Excel Hotel in Newham district features a panoramic view of the River Thames. Featuring minimalist architecture, the hotel occupies a 5-story building opened in 2001.

Guests can reach such landmarks as Tower of London, Dinosaurs Unleashed London O2 and Up at The O2 in a 20-minute walk. A palace, monuments and a tower lie a short distance away.

Aside from using a conference room, a business centre and fax/photocopying services on-site, guests can take advantage of banks, exhibition centers and trade fairs nearby.

The property is in a 15-minute walking distance from Silvertown subway station. London City airport lies within about 5 minutes' drive.

Rooms

There are 282 modern rooms appointed with a safe, climate control, a writing table, direct dial phone and a trouser press. Some rooms at Ibis Styles London Excel Hotel have a view over the river. The rooms feature standard décor and en suite bathrooms with a shower, a bathtub and a hairdryer.

Eat & Drink

In the morning a traditional English breakfast is served at the dining area. A fine variety of Chinese dishes is offered at the large restaurant onsite. The English bar serves a good selection of wines, tea and coffee as well as snacks and grills and features free Wi-Fi and a terrace. Guests can share a meal in Custom House Pub and Kitchen and Bollywood Brasserie, located about 50 meters away.

Services

The hotel offers housekeeping, laundry and tour/ticket assistance together with an elevator, a storage room and a safe deposit box for guests' comfort.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid private parking is possible on site.

Year renovated:   2012.  Number of floors:   5.  Number of rooms:   282.

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Facilities

General

  • Non-smoking property
  • Paid internet access
  • Paid parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Exercise gym

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Snack bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Children's menu
  • Paid kids club

Leisure facilities

  • BBQ facilities
  • Leisure/ TV room

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Hair dryer
  • Room toiletries

Bedroom

  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Ibis Styles London Excel Hotel London location
Show big map »

Hotel Address:

272-283 Victoria Dock Road, London, United Kingdom, E16 3BY

Get directions
City Center
  • London
    10.7 km
Airports
Train Stations
  • Woolwich Arsenal
    3.7 km
  • Blackheath station
    5.1 km
Underground stations
  • Silvertown
    1.6 km
  • Canning Town
    1.4 km
  • Bus stop
    2.0 km
Restaurants
  • Custom House Pub and Kitchen (cuisine: European)
    20 m
  • Bollywood Brasserie (cuisine: Indian)
    200 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of floors:
    5
  • Number of rooms:
    282

Hotel Awards

UKHOTEL AWARDSRecommendedLondonIbis Styles London Excel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

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Rooms and availability

Ibis Styles London Excel photos Room
Double Room
Bed type: Double bed or Twin beds or 2 Single beds
Size: 13 m²
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  • Air conditioning
  • Shower
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Standard|Standard Room - Breakfast included

Room facilities
    Ibis Styles London Excel photos Room
    Studio
    Bed type: Double bed
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    Standard|Double Room Studio

    Ibis Styles London Excel photos Exterior Hotel information
    Queen Room
    Bed type: Queen-size bed
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    • Air conditioning
    • Shower
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    Standard|Queen

    Room facilities
      Queen Studio
      Bed type: Queen-size bed
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      Ibis Styles London Excel photos Room
      Holiday Home
      Bed type: Double bed or 1 Single bed
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      • Shower
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      Standard|Home

      Room facilities
        Ibis Styles London Excel photos Room
        Studio Apartment
        Bed type: Sleeping arrangements for 3 persons or Twin beds or 2 Single beds
        Size: 25 m²
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        • Air conditioning
        • Shower
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        Apartment|Studio Apartment + Breakfast

        Room facilities
          Ibis Styles London Excel photos Room
          Standard Suite
          Bed type: Twin beds or Double bed
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          Suite|Standard Suite, Connecting Rooms

          Room facilities
            Ibis Styles London Excel photos Room
            One-Bedroom Apartment
            Bed type: Double bed
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            Apartment|Studio, 1 Double Bed (Apartment)

            Ibis Styles London Excel photos Room
            Two-Room Apartment
            Bed type: Double bed
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            Apartment|Apartment - 2 Rooms

            Ibis Styles London Excel photos Room
            Family Double Room
            Bed type: Double bed
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            — Less information+ More information

            Standard|Family Room - 2 bathrooms

            Room facilities
              Ibis Styles London Excel photos Room
              Family Two-Bedroom Room
              Bed type: Double bed
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              Standard|Family Room - 2 Bedrooms

              Ibis Styles London Excel photos Room
              Standard Family Suite
              Bed type: Double bed
              Size: 25 m²
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              • Air conditioning
              • Shower
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              Suite|Standard Family Suite

              Room facilities
                Economy Room
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                — Less information+ More information

                How to reach hotel

                hotel Ibis Styles London Excel Hotel London location
                Show big map »

                Hotel Address:

                272-283 Victoria Dock Road, London, United Kingdom, E16 3BY

                Get directions
                City Center
                • London
                  10.7 km
                Airports
                Train Stations
                • Woolwich Arsenal
                  3.7 km
                • Blackheath station
                  5.1 km
                Underground stations
                • Silvertown
                  1.6 km
                • Canning Town
                  1.4 km
                • Bus stop
                  2.0 km
                Restaurants
                • Custom House Pub and Kitchen (cuisine: European)
                  20 m
                • Bollywood Brasserie (cuisine: Indian)
                  200 m
                Hotel information
                • Check-in:
                  from  2 pm
                • Check-out:
                  until  11 am
                • Year renovated:
                  2012
                • Number of floors:
                  5
                • Number of rooms:
                  282

                Hotel Awards

                UKHOTEL AWARDSRecommendedLondonIbis Styles London Excel

                According to guest reviews, the hotel has been rated as
                Hotels Recommended by Guests in United Kingdom

                Use Badge

                Ibis Styles London Excel Location

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                • Airports
                • Underground stations
                • Train stations
                • Parks
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                • Museums
                • Convention centers
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                • General

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                What's nearby

                Convention centers

                Amusement

                • Gala Bingo - 1.2 km

                Air business related

                • London City Airport - 1.7 km

                Transport

                • Emirates Air Line - Greenwich Peninsula - 1.7 km

                Underground stations

                Local attractions

                • Dinosaurs Unleashed London O2 - 1.7 km
                  The O2, London
                • British Music Experience - 1.8 km
                  The Bubble, London
                • Geffrye Museum - 2.1 km
                  Kingsland Road, London
                • Up at The O2 - 1.7 km
                  The O2, London
                • The Thames Barrier - 1.9 km
                  1 Unity Way, London

                Near the hotel

                • ISKCON Bhaktivedant Manor - 810 m
                  Dharam Marg, Hilfield lane, Near Watford, Herts, Watford
                • Thames Barrier Park - 1.2 km
                  North Woolwich Road, London

                Restaurants nearby

                • Custom House Pub and Kitchen - 20 m

                  Address: 272 - 283 Victoria Dock Road
                  Phone: 44 (0) 20 7474 0011

                  59% likes this, based on 81 reviews
                  Cuisine: European
                  Price Range: GBP 25 - GBP 50

                • The Upper Deck Restaurant & Bar at the Novotel London ExCeL - 200 m

                  Address: 7 Western Gateway
                  Phone: 0207 540 9700

                  68% likes this, based on 57 reviews
                  Cuisine: Contemporary, International
                  Price Range: GBP 20 - GBP 58

                • Square Pie Company - 290 m

                  Address: ExCeL London

                  63% likes this, based on 17 reviews
                  Cuisine: English

                • Bollywood Brasserie - 200 m

                  Address: 2 Western Gateway
                  Phone: 020 7473 5004

                  Cuisine: Indian
                  Price Range: GBP 44 - GBP 55

                • Docklands Bar & Grill - 310 m

                  Address: Royal Victoria Dock
                  Phone: +44 (0)207 055 2119

                  Cuisine: European, British
                  Price Range: GBP 25 - GBP 50

                Hotel information
                • Check-in:
                  from  2 pm
                • Check-out:
                  until  11 am
                • Year renovated:
                  2012
                • Number of floors:
                  5
                • Number of rooms:
                  282

                Hotel Awards

                UKHOTEL AWARDSRecommendedLondonIbis Styles London Excel

                According to guest reviews, the hotel has been rated as
                Hotels Recommended by Guests in United Kingdom

                Use Badge

                Ibis Styles London Excel Reviews

                Guest reviews are submitted by our customers after their stay at Ibis Styles London Excel

                Average guest rating

                7.2out of 10
                Very good
                Based on 2249 reviews

                Guest reviews

                • Single
                  8.8

                  very close to excel , good choice of resturants, staff good given its a London hotel, parking hassle free and safe

                  if your not visiting Excel then not much else around

                • Older travelers
                  8.8

                  access to Docklands light railway , Price , Good pub attatched

                • Older travelers
                  8.2

                  Very nice hotel, excellent staff,very clean,nice food.perfect for attending o2 .We stayed two nights.

                  Disadvantages// you are a fair bit outside london city which involves a train (d l h) into the metro

                • Family with children
                  10.0

                  The hotel well placed for O2 , It was clean and quit perfect for what we wanted

                • Couple
                  8.8

                  it was very clean from the outside of the building to the reception and the rooms... also the food was very gd and very reasonably priced!

                • Single
                  8.2

                  It was a convenient location and was priced very reasonably. The room was comfortable and the food good.

                  My room was very cold. However, when I mentioned this at reception, I was given an extra blanket and a room heater which helped greatly.

                • Couple
                  7.8

                  Location was perfect for show at the 02 arena, hotel clean and tidy and suited us fine.

                  Shower and toilet facilities were adequate but not best bit about our room!

                • Couple
                  7.4

                  Staff, easy to find and very clean.

                  The tv turns straight onto pay per view, and lack of food in vending machinea.

                • Group of friends
                  7.4

                  Breakfast was enjoyable room clean and comfortable but not large enough for more than one night

                  The afternoon staff was not very friendly but the morning receptionist was very pleasant

                • Older travelers
                  6.2

                  Room small but perfectly formed, every thing worked, quiet. Good value for London.

                • Couple
                  8.8

                  Excellent location for visiting o2 with easy access to dlr & tube. Room very clean and has all you need. Bed very comfortable too.

                  We visited the in-house chinese restaurant and was very frustrated to discover when being presented with the bill we had been charged incorrectly for our drinks (charged double the correct amount) then they added a huge service charge, then had the cheek to round the bill up. Was not at all impressed.

                • Single
                  5.0

                  It was close to the Grand Design Show where we were exhibiting!!

                  The food in the bar wasn't great.

                • Older travelers
                  9.6

                  had a great stay and will be booking again like everything

                • Group of friends
                  10.0

                  Easily accessable to the o2 arena, staff very helpful (particularly as I needed help in knowing how to get to the o2). Food in the pub was reasonably priced and tasted delicious. Agood short stay place

                  Room quite cramped with the two beds

                • Group of friends
                  6.6

                  It was an ideal hotel for a short break, and the location for our needs were great.

                  We wanted a smoking room and this was allocated to us but the room was very smalland we were uunable to get to our clothes unless we moved the bed. Room 110

                How to reach hotel

                hotel Ibis Styles London Excel Hotel London location
                Show big map »

                Hotel Address:

                272-283 Victoria Dock Road, London, United Kingdom, E16 3BY

                Get directions
                City Center
                • London
                  10.7 km
                Airports
                Train Stations
                • Woolwich Arsenal
                  3.7 km
                • Blackheath station
                  5.1 km
                Underground stations
                • Silvertown
                  1.6 km
                • Canning Town
                  1.4 km
                • Bus stop
                  2.0 km
                Restaurants
                • Custom House Pub and Kitchen (cuisine: European)
                  20 m
                • Bollywood Brasserie (cuisine: Indian)
                  200 m
                Hotel information
                • Check-in:
                  from  2 pm
                • Check-out:
                  until  11 am
                • Year renovated:
                  2012
                • Number of floors:
                  5
                • Number of rooms:
                  282

                Hotel Awards

                UKHOTEL AWARDSRecommendedLondonIbis Styles London Excel

                According to guest reviews, the hotel has been rated as
                Hotels Recommended by Guests in United Kingdom

                Use Badge